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Loads, unloads, packs, and unpacks items.

Handles furniture, boxes, and specialty items with care.

Drives moving trucks to and from locations.

May also assist with loading/unloading.

Supervises movers on-site.

Ensures the job is done efficiently and safely.

Acts as a point of contact for the client during the move.

Manages inventory in storage facilities.

Prepares shipments and maintains the organization of items.

Coordinates moving schedules with customers.

Answers questions and handles pre-move logistics.

Visits homes or businesses to provide moving estimates.

Converts leads into customers and upsells services.

Handles inquiries, complaints, and post-move follow-ups.

Ensures customer satisfaction.

Oversees day-to-day logistics, scheduling, and staff coordination.

Ensures jobs are staffed and executed properly.

Oversees the entire company or branch operations.

Handles budgeting, hiring, and strategic decisions.

Assigns trucks and crews to jobs.

Maintains real-time communication with drivers and crews.